Tracking your last-mile delivery shipment has never been easier. Whether you’re eagerly awaiting a package or managing logistics for your business, knowing the real-time status of your shipment is essential. In this guide, we’ll walk you through the simple steps to track your last-mile delivery online using pCustoms, ensuring you stay informed every step of the way.

Scroll down to the "Tracking" section in the Last Mile Delivery Entity Profile:

Every time you open the entity profile, tracking data will be refreshed automatically. If you want to update it again, you can click the "Refresh" button below:

You will see the tracking data in the below format:

In the key milestones, like when the driver is out for pickup or delivery, you can see the driver information in the below format:

This includes:

Also, you can see the cargo location as it moves through the line haul network:

GPS location data is collected through the driver's handheld devices and the line haul central dispatch network. Note that some specific line haul meet point locations may not be on the central dispatch network and may not have GPS data.

Tracking your last-mile delivery shipment in pCustoms is a seamless process designed to keep you informed in real-time. By navigating to the Tracking module within the Last Mile Delivery Entity Profile, users can access automatically refreshed tracking data and manually update it as needed. The system provides key shipment milestones, including driver details, estimated arrival times, and real-time GPS tracking for both the driver during pickup and cargo as it moves through the line haul network. While most locations are tracked through the central dispatch network, some meet points may not have GPS data. With these tools, pCustoms ensures full visibility and enhanced shipment management for a smoother last-mile delivery experience.