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How to make a bond status query

This article explains and provides the necessary steps to check if the importer of record has an active continuous bond on file with US customs

Jakhongir Mustafaev avatar
Written by Jakhongir Mustafaev
Updated over a month ago

A continuous bond is essential for importers who frequently engage in trade with the U.S. Customs and Border Protection (CBP), ensuring compliance and smooth customs clearance. Let's dive into the step-by-step guide on how to verify whether an importer of record has a continuous customs bond on file with CBP using pCustoms. By following these steps, you can quickly determine an importer’s bond status and ensure uninterrupted trade operations.


Step 1: Go to the Commercial Entities module

You need to click on the "Directory" drop-down at the left navigation bar:

Then, click on "Commercial Entities":

Step 2: Open the entity profile

You need to click on the entity name to which you want to check their bond status with CBP to open their profile:

Step 3: Submit bond status query:

Now, it's time to make the query we need. You need to click on the "Bond Status Query" button at the bottom:

Step 4: Review and confirm the status with CBP

It may take 4-5 seconds for CBP's system to review our request; thus, to ensure we have the latest data fetched from CBP, click on the "Latest Query History" button:

Then, click on the latest "Event ID" to see the status message:

You will see a message from CBP in the below format:

If your request is rejected by CBP, please update the entity profile according to the error message and then re-submit the bond query request. If the issue persists, please contact us via chat.


Checking an importer’s bond status with U.S. Customs and Border Protection (CBP) using pCustoms is a quick and efficient process. By accessing the Commercial Entities module, submitting a Bond Status Query, and reviewing the response from CBP, users can easily verify whether an importer has a continuous bond on file. If any issues arise, the system provides real-time feedback, allowing for necessary updates and resubmissions to ensure compliance and uninterrupted trade operations.

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